Cloud SAP Software Asset Management
On Feb 4, 2020 SAP made two bigSAP license managementannouncements which impact thetimeline for...
Need to explain the value ofSoftware Asset Managementto your key decision makers? Use SAM...
AWS Cloud Software Asset Management
According to the filings for its Initial Public Offering (IPO), the ride-sharing company Lyft will...
Software Asset Management USU Insights
We’re excited to share that USU Software Asset Management (formerly Aspera) is recognized in the...
Artificial Intelligence Machine Learning Predictive Maintenance
Everything is running smoothly, until it doesn’t. Then there’s an unplanned disruption; a machine...
Software Asset Management USU Insights
Want to know how to distinguish IaaS from a data connector, or a software license audit from a...
Customer Experience Knowledge Management
I’m not going to lie. Writing a great knowledge base article is a lot of work. Your writing must be...
Customer Service Voice Service Voicebot
For Silicon Valley experts, voicebots have long been the next major technology revolution after the...
IT Service IT Service Management ITIL
Compared to the previous version ITIL v3/2011, ITIL 4 introduces some new, comprehensive concepts...
IT Service IT Service Management ITIL
The Information Technology Infrastructure Library (ITIL) in its new version 4 describes an...
Cloud Cloud Management Software Asset Management
While Gartner forecasts overall annual worldwide IT spending to decrease 8% in 2020 due to the...