Artificial Intelligence Chatbot
Chatbots are faster than Artificial Intelligence
Chatbots are almost as rudimentary as they were 50 years ago – the German newspaper ZEIT ran a...
Artificial Intelligence Chatbot
Chatbots are almost as rudimentary as they were 50 years ago – the German newspaper ZEIT ran a...
Cloud Management Hybrid Cloud Computing Technology
The hype is over. Cloud computing is the new normal. More than 90% of organizations have adopted...
A mammoth task lies before us: the optimized use of various IT worlds. The challenge is managing...
Artificial Intelligence Customer Experience
Will your refrigerator become a psychologist? The countdown is running: “In 2022, your intelligent...
Cloud Microsoft Software License Management
Microsoft’s software license compliance strategy is avoiding the “overt” software license audit....
Depending on whose tea leaves you’re reading, there will definitely certainly maybe possibly...
Cloud SAP Software License Management
Good news for SAP customers who haven’t transitioned to S/4HANA yet: On Feb 4, 2020, SAP announced...
If you’re an SAP customer, you’re probably all too familiar with SAP’s encouragement to move...
Cloud Software License Management
It’s a popular myth thatsoftware license complianceissues evaporate with your move to the cloud....
Customer Service Knowledge Base Knowledge Management
A knowledge base article is like an apple. A fresh, crisp apple makes a wonderful snack, bakes a...
How hard is it for a customer to reach an agent in your company? Are callers madly pushing “zero”...
USU is proud to kick off a new series of customer stories chronicling our work together and the...