Software Asset Management USU Insights
For the third year in a row, Gartner has recognized Aspera’s its completeness of vision and...
Cloud Compliance Software Asset Management
A leading global life sciences company spends hundreds of millions of dollars on software every...
Artificial intelligence and cloud computing dominate both the IT industry itself as well as...
Everyone loves an open bar, but few are happy to pay to host one. Cloud costs can just as quickly...
Cloud Cloud Management Hybrid Cloud Computing
If you work in IT, chances are that you’re talking about cloud computing – and more specifically,...
Cloud Monitoring Hybrid Cloud Computing
Only a few years ago, simple client/server structures needed to be monitored whereas today it is...
Customer Experience Customer Service
“He chose poorly.” We all remember the scene in Indiana Jones & The Last Crusade where the guardian...
Customer Experience Customer Service Digitale Trends
While Customer Experience (CX) is clearly an important component of companies’ strategy, it must...
Customer Experience Customer Service Digitale Trends
What is customer experience, anyway? What is all the hype about? Is it just one of the many trends...
Customer Experience Customer Service Knowledge Management
CX Expert Roundtable with Leslie O'Flahavan, Craig Stoss, Nate Brown, Jeff Toister & Arian...
Artificial Intelligence Chatbot
Chatbots are almost as rudimentary as they were 50 years ago – the German newspaper ZEIT ran a...
Cloud Management Hybrid Cloud Computing Technology
The hype is over. Cloud computing is the new normal. More than 90% of organizations have adopted...