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Contact Center Customer Service Knowledge Management
The COVID-19 crisis will lead many contact centers and companies to activate their business...
Audits Oracle Software Asset Management
Software license auditsare a huge revenue source for Oracle. After they request your Oracle...
Adobe Software Asset Management Software License Management
The desperate need to “phone home” was immortalized in the 1980’s science fiction film,E.T.in...
Most SAP customers must report their license compliance to SAP once a year. The way to do it –...
This article explains the main drivers forSoftware Asset Management, and why a software license...
Oracle Software Asset Management Software License Management
Software vendors are determined to recover declining revenues as customers are moving to the cloud....
Audits Software Asset Management
IBM software audits are becoming more and more common. Being properly prepared for an audit is your...
Compliance Software Asset Management
Since it unveiled its document-basedDigital Accessmodel last year, SAP has been encouraging its...
Compliance SAP Software Asset Management
SAP's License Administration Workbench (LAW) is a system measurement tool, which SAP’s ECC/S4HANA...
Audits SAP Software Asset Management
You worry about SAP indirect access. Other SAP customers grumble about it. SAP promises to address...
Audits SAP Software Asset Management
As explained in the original articleOracle will charge for Java starting in 2019, Oracle has...