Achim Himmelreich

Achim Himmelreich has been working for Capgemini since 2016. The retail expert is Global Head of Consumer Engagement, Consumer Products & Retail at Capgemini in Germany. His work focuses on the digitization of the retail industry. Himmelreich studied business administration, philosophy and history at the University of Cologne (Germany).

Published articles:

Chatbots 2020: Does the investment pay off for companies?

24.09.2020 |

Some consumers prefer chatbots to real sellers, but despite impressive pilot projects they are yet to meet the demand for widespread use - is it worth the...