IT organizations of large companies are faced with 5 critical and about 80 less critical alarm messages daily. These are many minor and a few but central IT...
Knowledge in Service
Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.
Transform your knowledge in customer service!
NEED FOR SPEED. Every millisecond counts. At least for business-critical web services such as online banking or online shops. “A 100 millisecond delay in...