What can mechanical engineering learn from Tesla’s success in monetizing their data? A lot can be learned if you drill down to these principles behind...
Knowledge in Service
Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.
Transform your knowledge in customer service!
Everything is running smoothly, until it doesn’t. Then there’s an unplanned disruption; a machine is serviced and then brought back online. Or, in the...