Based on the recent CCW Market study, chatbots are one of the highest executive priorities for customer service in 2019.
Knowledge in Service
Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.
Transform your knowledge in customer service!
ChatbotCon above all stands for one thing: Knowledge around Chatbots. And this is exactly what the virtual conference on October 6th conveyed. Here are some...
Horst is a real star in the Telekom network. Almost everyone likes him, even though he is one of those annoying types who asks for a favor after responding...