Best Practices for Getting Started with Chatbots in Customer Service
Based on the recent CCW Market study, chatbots are one of the highest executive priorities for customer service in 2019.
Based on the recent CCW Market study, chatbots are one of the highest executive priorities for customer service in 2019.
Artificial Intelligence (AI) Chatbot Social Customer Service
From the rise of chatbots to AI and voice, here are the top 5 trends driving change in customer service that we’ve identified in USU’s latest study.
Chatbot Customer Service Service Automation
ChatbotCon above all stands for one thing: Knowledge around Chatbots. And this is exactly what the virtual conference on October 6th conveyed. Here are some...
Horst is a real star in the Telekom network. Almost everyone likes him, even though he is one of those annoying types who asks for a favor after responding...