Customer Service Knowledge Management Manufacturing Industry
The manufacturing landscape is experiencing a profound transformation, fueled by two decades of...
Many SAP users are currently busy migrating to SAP S/4HANA® and are stumbling over technical and...
Cloud Management Compliance Data Discovery
Quick recap of Software Asset Management Strategies (SAMS) Europe 2023 in Amsterdam, which took...
Enterprise Service Management IT Service Management Technology
The US analyst firm Forrester has published "The Enterprise Service Management Landscape, Q2 2023",...
In today's rapidly evolving digital landscape, businesses strive to deliver applications that not...
Enterprise Service Management IT Service Management Technology
The analyst firm Quadrant Knowledge Solutions has identified, researched and analyzed 16 major...
Customer Center Customer Service Knowledge Management
In today's business landscape, companies face significant challenges due to demographic changes and...
Automation Cloud Management FinOps
Organizations that integrate SAM and FinOps can drive business value and effectively manage cloud...
Automation Cloud Management ISO Standards
IT teams are currently facing challenges: On the one hand, they face high levels of stress due to...
Chatbot ChatGPT Customer Service
ChatGPT is on everyone's minds. A number of experts consider the dynamic development of the AI...
Oracle Software Asset Management Software License Management
Oracle Java licensing has become noticeably more expensive and complex in 2023. This has mainly to...
SaaS SAP Software Asset Management
The SAP multiverse can be described as complex: with more than 3,000 SAP products, two dozen user...