Contact Center Customer Service Knowledge Management
The COVID-19 crisis will lead many contact centers and companies to activate their business...
Software license audits are a huge revenue source for Oracle. After they request your Oracle...
Adobe SAM Software License Management
The desperate need to “phone home” was immortalized in the 1980’s science fiction film, E.T. in...
Most SAP customers must report their license compliance to SAP once a year. The way to do it –...
This article explains the main drivers for Software Asset Management, and why a software license...
Oracle SAM Software License Management
Software vendors are determined to recover declining revenues as customers are moving to the...
IBM software audits are becoming more and more common. Being properly prepared for an audit is...
Compliance SAM Software Asset Management
Since it unveiled its document-based Digital Access model last year, SAP has been encouraging...
SAP's License Administration Workbench (LAW) is a system measurement tool, which SAP’s...
You worry about SAP indirect access. Other SAP customers grumble about it. SAP promises to...