IT Asset Management IT Asset Management SaaS
Software Asset Management has a critical role to play in the cloud according to a recent Gartner...
It has been my experience, that companies have often adopted the Service Management agenda whole,...
The desperate need to “phone home” was immortalized in the 1980’s science fiction film,E.T.in...
Software vendors are determined to recover declining revenues as customers are moving to the cloud....
IBM software audits are becoming more and more common. Being properly prepared for an audit is your...
Since it unveiled its document-basedDigital Accessmodel last year, SAP has been encouraging its...
IT Asset Management IT Asset Management
You worry about SAP indirect access. Other SAP customers grumble about it. SAP promises to address...
IT Asset Management IT Asset Management
According to the filings for its Initial Public Offering (IPO), the ride-sharing company Lyft will...
For Silicon Valley experts, voicebots have long been the next major technology revolution after the...
The Information Technology Infrastructure Library (ITIL) in its new version 4 describes an...
With ITIL 4, the next evolutionary stage of best practices in service management was presented in...