IBM software audits are becoming more and more common. Being properly prepared for an audit is your first line of defense. In order to achieve IBM license optimization and compliance, a solid understanding of the use and the rights of use are essential to avoid non-compliance risks.
IBM software audits differ from software compliance audits by other publishers for several reasons. On average, audits are conducted once every 4 years to ensure a higher maintenance fee via third parties (Deloitte, KPMG, etc.)
The diversity of contracts, the complexity of products and metrics – as well as their perpetual renaming, the lack of knowledge about the use terms of certain licensing benefits, and many other elements – make IBM software license management feel challenging. These factors also increase the possibility of non-compliance.
The Passport Advantage (PA) contract remains the IBM Standard contract. The Enterprise Software & Services Offering (ESSO) contract is sometimes used as a global contract framing several contracts of the same group.
Under a contract, a customer can purchase a license entitlement to have the right to use the product and / or optional maintenance which, if subscribed, must be renewed annually on the total purchased licenses. If the maintenance has not been renewed, after a period of one year, the customer must buy Reinstate licenses if they want to use a newer version and reactivate their right for support. Finally, a trade-up is a license to upgrade the product range like a change from Domino Messaging Server to Domino Application Server.
IBM has a wide range of metrics that can be categorized into two main categories:
Storage Class |
Technology |
Use Case |
1 |
Flash & SSD |
Maximum performance |
2 |
SAS & Fiber Channel |
Average performance, lecture intensive |
3 |
SATA & Near-Line SAS |
Less active data, backup, archive |
An audit clause is still included in IBM's contracts. Two modes of audit exist according to the size of the company and the products used:
Upon receipt of the notification letter, an in-house organization may provide better audit management. It is even advisable to appoint a team in charge of this audit to ensure its smooth running. The shareholders of this event are the purchasing, deployment and, if necessary, legal experts.
Before sharing data with IBM, it is essential to have a view of IBM installations (data sources, architecture, products, users, etc.), and to verify that the data is accurate and complete. On the other hand, the collection of all proofs of license acquisition, conditions of use, maintenance contracts is essential to ensure that the conditions of certain licensing models are met.
A common mistake for most companies is to apply the sub-capacity model without necessarily having the right. The sub-capacity is eligible only if the following points are respected:
The main challenges of non-compliance are related to the usage control, and a lack of proper understanding of usage rights. Learning how to manage the licensing and maintenance contracts, verify the legacy of licensing models, and control the deployments of bundles ensures a consistently high level of compliance and the readiness for any software audit that may be announced.