Knowledge in Service

Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.

Software License Management

4 Reasons Why Oracle-Verified Tools Are More Effective Than You Think

01.07.2021 |

For anyone struggling to understand their Oracle licenses, there’s a possibility to turn to an asset management tool that is “certified” or “verified” by...

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IBM Software License Management

5 Secrets to Crack the IBM Licensing Puzzle

07.05.2021 |

Eric Chiu

Managing IBM licenses is complicated, especially in the server environment. IBM software has many different license types and calculation methods such as...

SaaS SAP Software License Management

Gartner: Reduce Unexpected Licensing Costs With SAP SaaS by Negotiating These Three Critical Terms

15.04.2021 |

Myrja Schumacher

As an SAP® customer, you may feel increasing pressure to move your ERP systems to cloud-based platforms. SAP’s changing cloud license models, naming...

SAM SAP Software License Management

Shedding Light on Digital Access

16.03.2021 |

Myrja Schumacher

SAP’s licensing revenue has changed. It is increasingly difficult for them to track and to charge for Indirect Access, in which you pay a Named User license...