It has been my experience, that companies have often adopted the Service Management agenda whole, and get very capable at rolling out hardware and...
Knowledge in Service
Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.
Software Asset Management
Transform your knowledge in customer service!
This article explains the main drivers for Software Asset Management, and why a software license management program needs to be included in your larger ITAM...