Salesforce is the top CRM system today but in order to best serve your customer across all channels, your company’s internal knowledge has to be accurate,...
Knowledge in Service
Read our USU blog to find out how you can design the digital customer services of tomorrow - by using new concepts, technologies, best practices and trends.
Transform your knowledge in customer service!
Knowledge management is a key ingredient of effective and successful customer service. But transforming information into knowledge is tough. As customer...